More than your average bonus — the city99 VIP program is designed to reward every ringgit you invest. Enjoy higher cashback, prioritized withdrawals, a dedicated personal VIP host, and access to exclusive tables unavailable to regular members.
Every VIP tier at city99 comes with increasingly greater privileges. The higher your tier, the bigger the rewards and exclusive treatment you receive.
How to Level Up: VIP tiers at city99 are calculated based on cumulative deposit amounts within a rolling 30-day period. Once you reach the defined threshold, your upgrade is applied automatically — no special application required. Tiers are maintained as long as deposit activity meets the monthly minimum requirement.
Many online gaming platforms offer VIP programs, but most are VIP in name only — the same bonuses, the same treatment, no meaningful difference between a regular member and a VIP. At city99, we believe our loyal members deserve far more than that.
The city99 VIP program is built on one simple principle: the more you trust us, the more we value that trust. Every deposit, every wager, every night you spend playing on our platform — it all counts and is rewarded with real, tangible privileges.
One of the most appreciated aspects of the city99 VIP experience is withdrawal speed that far surpasses a standard account. While regular users wait up to 30 minutes for a withdrawal, Gold members and above enjoy processing times of just 5 to 15 minutes. For Diamond members, instant withdrawals are available around the clock — no queue, no waiting.
Our Commitment to VIP Members: Every city99 VIP member is guaranteed consistent, personalised service. If you have any issue with your account, transactions or games, your VIP host handles it directly — not through a slow standard ticketing system.
City99 also understands that every VIP player has different preferences. That is why bonuses and rewards for Platinum and Diamond members can be personalised — whether you prefer gaming credit bonuses, physical gifts, or invitations to exclusive events, our VIP team will ensure that what you receive is genuinely meaningful to you personally.
Eight core privileges that set the city99 VIP member experience apart from that of a regular player — benefits you can enjoy every single day.
City99 VIP members enjoy significantly faster withdrawal processing — from 15 minutes for Gold to instant for Diamond. Your funds are available whenever you need them.
Every Gold member and above gets a dedicated VIP host reachable directly via WhatsApp or live chat — available 24 hours a day with no queuing required.
Weekly cashback ranges from 5% for Bronze to 30% for Diamond — calculated on your weekly net loss and credited directly to your account every Monday.
Access to VIP casino tables unavailable to regular members — higher betting limits, dedicated dealers, and a more exclusive and comfortable gaming environment.
Gold members and above are eligible for monthly physical gifts — from electronics and luxury accessories to shopping vouchers delivered directly to your address in Malaysia.
Platinum and Diamond members receive invitations to exclusive City99 events — launch celebrations, live sporting matches, VIP dinners, and many more unique experiences.
Daily transaction limits far exceeding standard accounts — giving VIP members the flexibility to manage their gaming funds without restrictive constraints.
Your birthday, membership anniversary, and special occasions are all noted and celebrated with a personalized bonus — a gesture that shows city99 truly knows who you are.
This concise comparison table lets you weigh the privileges of each city99 VIP tier side by side. See for yourself just how much more you gain as you move up.
| Benefits | Bronze | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|---|
| Weekly Cashback | 5% | 10% | 18% | 25% | 30% |
| Daily Withdrawal Limit | RM10,000 | RM25,000 | RM75,000 | RM200,000 | Unlimited |
| Personal VIP Host | — | — | ✓ | ✓ 24/7 | ✓ Dedicated Manager |
| Exclusive VIP Tables | — | — | Gold | Platinum | Diamond |
| Monthly Physical Rewards | — | — | ✓ | ✓ Luxury | ✓ Customised |
| Exclusive Event Invitations | — | — | — | ✓ | ✓ International |
| Withdrawal Speed | Standard | Preferences | 15 minutes | 5 minutes | Instant |
Important Note: All cashback is calculated based on net losses and credited every Monday before 12:00 PM. There are no wagering requirements on VIP cashback — funds are immediately available to play or withdraw.
Your VIP journey at city99 starts with a remarkably simple step. No special application or complicated process required — our system handles everything automatically.
Create a free City99 account in under 2 minutes. Fill in your basic details, verify your phone number, and your account is instantly active — this is where your VIP journey begins.
Deposit using DuitNow, Touch 'n Go eWallet, GrabPay, FPX, or Boost. Every ringgit you deposit counts toward your VIP tier automatically — no separate program registration required.
Once your cumulative deposits reach the next VIP tier threshold, your account is upgraded automatically. You will receive a notification and your new privileges will be active within hours.
Reach your personal VIP host, claim your weekly cashback, access exclusive tables, and receive your monthly rewards — all instantly available the moment you upgrade, with zero waiting period.
In Malaysia's online gaming world, many platforms claim to offer the best VIP program. But when you look closely at what is actually on offer, most of it is little more than standard bonuses dressed up with a fancier name. The Diamond tier at City99 is different — and it is different in ways you will feel every time you log in.
City99 Diamond members gain access to exclusive baccarat tables with betting limits of up to RM100,000 per hand — tables reserved for players who treat gaming not as a pastime, but as part of their lifestyle. The dealers at Diamond tables are the most experienced on the City99 team, and the atmosphere is a world apart from standard tables.
Your dedicated personal account manager as a Diamond member is far more than a standard support agent. They are someone who genuinely knows your preferences — the types of games you enjoy, your preferred playing hours, and the rewards that matter most to you. This relationship is what makes the Diamond experience at city99 feel more like a personal concierge service than conventional customer support.
Diamond Privileges Unavailable Anywhere Else: City99 Diamond members receive invitations to international sporting events — from top European football league matches to world championship boxing bouts and Formula 1 Grand Prix races. This isn't watching from home — this is a live experience with all expenses covered.
Financially, no daily withdrawal limit for Diamond members means you have full control over your funds at all times. Withdrawals are processed instantly — typically within minutes, including at night and on weekends. This is the level of confidence and trust City99 extends to our Diamond members — trust that you earn through your loyalty to our platform.
The 30% weekly cashback for Diamond members is also calculated with no upper cap — meaning no matter how large your net loss in a given week, 30% of it is returned to your account every Monday. For high-volume players, this can consistently translate to tens of thousands of ringgit back in your pocket every month.
We have compiled the most frequently asked questions from prospective city99 VIP members — with honest, accurate answers to help you make the best decision.
The city99 VIP program is more than a rewards program — it is recognition of your loyalty. Register today, make your first deposit, and let your VIP journey begin automatically. The sooner you start, the faster you reach the privileges you deserve.